1. Privacy, security and transparency
The privacy of the users of our website is very important to us. Órigo Energia values your privacy and commits to protect it the most transparent and the safest way possible.
The agreement with our cookie policy when you first access our website allows us to use them every time you access it again.
2. Personal Data Collection
The following personal information can be collected, stored and used:
3. Usage of personal data
The personal information sent to us via our website will be used for the purposes specified in this policy or in relevant pages of our website. We can use your personal information to:
Your privacy settings can be used to limit the publication of your information on our website and adjusted through the privacy controls on the website.
Without your expressed consent, we will not provide your personal information to third parties for direct marketing purposes, to be used by them or others.
4. Disclosure of personal information
We may disclose your personal information to any of ours employees, executives, insurance companies, consultants, agents, suppliers or subcontractors as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information to any member of our group (this means our subsidiaries, our holding companies and all their subsidiaries) as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
Except as established in this policy, we will not provide your personal information to third parties.
6. Retention of personal information
This section defines our policy and procedures for the retention of data, designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
The personal information we collect for any purpose ou purposes should not be kept any longer than necessary for that purpose or purposes.
We retain documents (including electronic documents) that contain personal information:
7. Security of your personal information
We will take technical and organizational appropriate measures to avoid the loss, misuse or alteration of your personal information.
We will store all information provided in our secure servers (protected by password and firewall).
You recognize that the transmission of information via internet is inherently unsafe and that we cannot guarantee the security of data sent via internet.
You are responsible for keeping the password used to access our website confidential (except when you log in to your account).
Although Órigo Energia uses security measures and monitors its system to check for vulnerabilities and attacks to protect your personal data against unauthorized disclosure, misuse or alteration, the user acknowledges and agrees that there is no guarantee that the information will not be accessible, disclosed, altered or destroyed due to violation of any of the physical, technical or administrative protections.
8. Alterations
We can update this policy periodically, through the publication of a new policy version on our website. You must verify this page occasionally to ensure you understand any alterations on this policy. We can notify you of any alterations on this policy via e-mail or through the private message system on our website.
9. Your rights
You can instruct us at any give time to not process your personal information for marketing or advertising purposes.
n practice, you will generally express agreement in advance with the use of your personal information for marketing and advertising purposes, or we offer the opportunity to not allow the use of your personal information for marketing and advertising purposes.
10. Third Party Websites
Our website may include links to and details about third party websites. We do not have control over and are not responsible for the privacy policies and practices of third parties.
11. Information Update
Inform us if the personal information we have need to be corrected or update.
12. Cookies
Our website uses cookies. Cookie is an arquive that contains an identifier (a sequence of numbers and letters) that is sent by a web server to a browser and stored by that browser. The identifier is then sent back to the server every time that the browser requests a page to the server. Cookies can be “persistent cookies” or “session cookies”: a persist cookie will be stored in your browser and will stay valid until a pre-established expiring date, unless excluded by the user before said date; a session cookie, on the other hand, will expire at the end of the user’s session, when the browser is closed. Cookies do not normally contain any information that personally identifies the user, but your personal information we store may be linked to information stored and obtained and store from cookies. In our website, we use persistent and session cookies.
The names of the cookies we use in our website and the purposes to which they are used are described above:
We use Google Analytics and Google Ads in our website to recognize the computer when a user access the website/ track users when they navigate our website/ improve the usability of the website/ analyze the use of the website/ manage the website/ avoid frauds and improve the website’s security/ personalize the website to each user/ target ads that may be of a particular interest to specific users.;
Most browsers allow you to refuse to accept cookies - for example:
Blocking all cookies will cause a negative impact in the usability of many websites. If you block all cookies, you will not be bale to use all resources in our website.
You can exclude all cookies already stored in your computer - for example: